Trudging off to University on a mid December weekend doesn’t come with all that many highlights. Sweaty, tired and a bit jaded was a pretty fair assessment of myself and the other three PhD students that had sacrificed the beach (ok, probably Netflix) to keep toiling away on their thesis.
As midday neared we headed to our favourite haunt on ANZAC parade for a Thai cheap eat. In between mouthfuls of mee goreng, another high pressure topic cropped up – we’re all broke and don’t have any summer work.
I’m totally f**ked, said one of my friends, an exceptionally bright student trying to survive in Auckland on a budget of $300 a week. I think we’re all f**ked, says another. Back in the office I made a few calls to try grease the wheels of anyone who could hook us up with some work. ‘Nothing much’ was the general response, unless I wanted to ditch the PhD and take a permanent gig in the public service. But I did get a tip off, there would be some work leading into the upcoming census.
Armed with Google I did some hunting and found that Statistics New Zealand were outsourcing census work to Madison Recruitment. Sure enough, Madison’s website had a link to the job listing for the role of ‘Temporary Field Officer’ (read: door knocker / survey collector). I applied and got a phone call shortly thereafter; hooray!
Seven weeks on, this is why I’ll never apply for a job at Madison Recruitment again:
Reason 1: Hiring as if they’re choosing the next CEO of Fonterra
The Madison recruitment process for becoming a ‘Temporary Field Officer’ was as follows:
- Send resume & cover letter.
- Provide references.
- Provide identification and agree to a police check.
- Complete a phone interview.
- Complete an online literacy test.
- Complete an online numeracy test.
- Attend an in-person group role playing game (yup, that shitty one they’ve all used for 20+ years where your plane crashes in the Amazon and have to choose which items to take).
- Attend an in-person individual role play game (two scenarios).
Reason 2: Less flexibility than a rugby player at their first yoga session
Every applicant needed to provide evidence that they have a drivers licence – which was a little odd because Madison weren’t providing temporary field officers with company vehicles. Instead, Madison expected that you’d not only have a licence, but that you would use your own vehicle and be willing to have it insured for commercial purposes. I guess I’ll just have to stomach any premium increases if it means I’m gonna score some work.
“But what about one of my friends? She lives nearby, doesn’t drive but we could work in the same area no problem” I said. “Sorry, we’re screening out anyone without a driver’s licence” replies the consultant. “What if I pick her up and drop her off in my own time?”. “Sorry, you must have a driver’s licence”, clearly unmoved by my offering up of tangible solutions to their unnecessarily restrictive hiring practices.
Reason 3: They’re cheap assholes that mold workplace training into the recruitment process.
I really should have submitted a timesheet for the hour already worked. After all, Madison get you to sign their generic and virtually obligation-free temporary employment agreement before you even come in for the role play assessment, that is, a month before they even made me a job offer. And before you even begin the role play assessments you’re watching youtube videos regarding the ‘Madison way’, trying on uniforms for size and having it reinforced to you in person that Madison is your employer – unless they wish to dispense with you, in which case, don’t let the door hit your ass on the way out, peasant.
Reason 4: Treating relationships with your employees like they’re the sucker from Offspring’s “Self Esteem”
Four weeks after applying, three weeks after the phone interview and reference check and one week after the role play assessments, I get contacted by a consultant in Wellington asking if I would be interested in starting a week earlier than originally discussed. She said that Madison Recruitment felt that ‘I was someone who showed resilience in the interview process’ and ‘perhaps I would be useful working with some of the more difficult to reach members of the public’.
It sounded good to me, an extra week of work. So I checked a few things and then sent confirmation via email, I also asked if that meant I could be confident I had secured employment, to which I was advised that they would be in touch be the end of the month.
On January 31st, seven weeks after applying, five weeks after the phone interview and reference check and three weeks after the role play assessments I get a phone call advising that I am no longer required until after census day and that I would instead be placed on a part paid stand-by role until then. As a requirement of this new role I would need to keep my schedule clear provided they needed my services the following day.
“Now I know I’m being used
That’s okay because I like the abuse
I know she’s playing with me
That’s okay ’cause I’ve got no self-esteem”
All this BS for a temporary role paying the princely sum of $20.20 per hour – that the employer can terminate at any time without penalty to themselves.
Now while I can appreciate that a young consultant, probably still shaking off an #awesome #laneway isn’t exactly au fait with what constitutes ethical hiring practices, surely there’s at least one employment lawyer at Madison Recruitment who knows better. It also begs the question that if a straight white dude with a car, licence, computer, references and a Masters degree is having difficulty scoring a temp job at New Zealand’s largest recruitment company, what chance have most other people got? That is, what chance has anyone on the dole got scoring a job that requires ringing doorbells and handing out forms?
No Madison Recruitment, go f**k yourselves.